Common questions

How do I place an order?
How is my order sent?

All Swedish orders to corporate customers are sent with DHL Paket. In order for the package to be delivered, it is required that someone is on site at the delivery address.

Norwegian packages are sent with Bring Parcel and packages to other European countries are sent with UPS Standard Delivery.

Why can I not complete my purchase with Klarna invoice?

The most common reason is that the specified billing address differs from your registered dividend address. Please check this before contacting Klarna's customer support for further assistance.

How do I place a dropship order?
Why can I not see all your brands?

Depending on which country your company is registered in and which channels you sell through, the range can vary. Feel free to contact us if you want access to a particular brand and we will investigate the possibilities of helping you.

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